Common Queries – Cloudberry Clinic

Session Length and Frequency

A standard session lasts 50 minutes. The number of sessions required depends on your unique situation. Some issues may only take a few sessions, while others may require a series. Our goal is to help you achieve long-term well-being and life satisfaction, whether you choose a finite period of therapy or ongoing support.

Referrals and Medicare

  • Do I need a referral? – You don’t need a referral unless you wish to be eligible for a Medicare rebate.
  • Can I claim consultations with Medicare? – Your GP can determine eligibility and provide a referral or Mental Health Care Plan.
  • Can I claim through my private health fund? – Depending on your provider and level of cover, you may be able to claim. Note: you can’t claim from Medicare and your health fund for the same session.
  • Payment options: – Credit card (Visa, Mastercard, AMEX) is accepted at consultation. Medicare claims can be made on the spot if your account is registered. Receipts can also be provided for private health fund claims.

Attending Sessions

  • Do I attend sessions alone? – You may attend alone, with a partner, support person, or infant.
  • If I bring my baby, what do I need to know? – Video, phone, or face-to-face sessions are available. For face-to-face sessions, babies can be brought in a car capsule or pouch. We provide a baby chair, change mat, and baby gym. You may feed, settle, or walk around during the session, and we are happy to assist as needed.
  • Are group programs available? – Talk to us for information about future group programs.

Client Satisfaction

At Cloudberry Clinic, we have supported hundreds of women over the years. Our clients consistently report feeling understood, supported, and guided toward meaningful change. While we do not display individual testimonials online due to regulatory guidance, we are proud of our loyal and long-term client relationships.

The Meaning of Cloudberry

A cloudberry is a small Nordic berry with an extensive root system. It represents the support network that women need during different life stages. The multiple berry druplets resemble the many roles we manage daily, balanced impressively on a thin but sturdy stem. The name embodies our approach to women’s mental health: grounded, resilient, and supportive.